This 2 x 2-hour virtual classroom session will cover the theory around personal safety and assist staff to prevent and reduce the risk of work-related violence. The session will look at the current challenges staff are facing during Covid–19 and Lone Working with a focus on recognising changing behaviours, de-escalation skills to defuse these behaviours and personal safety whilst lone working.

Further information or to book a place (course code: A-MLPW2001)
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